RETURNS & EXCHANGES
Returns are eligible for STORE CREDIT ONLY within five days of purchase
Contact us before attempting a return or exchange
Please include your packing slip in your return
Buyer is responsible for return shipping
Once orders are placed they cannot be canceled
Unfortunately, there are some cases where we can't accept your return/exchange. Items must be unworn, unwashed, and free of perfume, deodorant, and cigarette smoke.
The following purchases are also not available for a return or exchange: Pre-ordered items, purses/bags, accessories, footwear, sale/clearance items, purchases made with store credit, & type of undergarment or swimsuit.
★ We have a NO return, refund, or exchange policy on any of our purses. If your item has any damages, you must report it to us within 7 days of receiving your purchase. After this timeframe, we are NOT responsible for ANY issues with your order under any circumstances.
Purse DAMAGES POLICY: We have a NO return, refund, or exchange policy on any of our bag/purse items. If your item arrives or you notice your purchase has damages, you must report it to us within 7 days of delivery of your order for a replacement or store credit. We understand items can become damaged in transit.
What we classify as damaged:
•Broken clasp
•Broken strap
•Tear in fabric
•Displayed scratch across material
We have a 7 day damaged report policy in place to protect our small business from people using and damaging a product and then wanting a replacement. After this timeframe, we are NOT responsible for ANY issues with your order under any circumstances. Replacements and store credit will only be issued if reported and approved in these 7 days. Please check any and all items as soon as you get them in, even if you don’t plan to use them for a while.
